Privacy Policy
At Rent Pro, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information in accordance with Vietnamese real estate laws and international data protection regulations.
1. Information We Collect
1.1. Information You Provide
We collect personal information that you provide when using our services, including:
- Name, email, phone number, and address
- Property preferences and inquiries
- Payment information for rental transactions
- Identification documents for tenant verification
1.2. Automatically Collected Information
We collect technical and usage data, including:
- Device information (IP address, browser type, operating system)
- Usage patterns and interactions with our website
- Cookies and similar tracking technologies
1.3. Third-Party Data Collection
We may collect information from third parties such as:
- Real estate agents and brokers
- Financial institutions for rental payments
- Advertising networks for personalized marketing
2. How We Use Your Information
We use your information to:
- Provide and manage rental listings
- Facilitate communication between tenants and landlords
- Process payments and verify identities
- Personalize content and advertisements
- Comply with Vietnamese real estate regulations
- Enhance security and prevent fraud
3. Information Sharing and Disclosure
We may share your information in the following circumstances:
3.1. With Service Providers
We work with trusted partners to provide services such as payment processing and property verification.
3.2. Legal Compliance
We disclose information when required by law or to protect our legal rights, in compliance with Vietnamese real estate laws (Luật Kinh doanh Bất động sản 2025).
3.3. Business Transfers
If Rent Pro is involved in a merger or acquisition, your data may be transferred to the new entity.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Analyze user behavior
- Deliver targeted advertisements
You may opt-out of cookies through your browser settings, but some features may be limited.
5. Data Security
We implement industry-standard security measures to protect your data. However, no system is completely secure, and we encourage users to take precautions.
6. Your Rights and Choices
You have the right to:
- Access and update your personal data
- Request data deletion, subject to legal requirements
- Opt out of marketing communications
- Restrict or object to data processing
To exercise these rights, contact us at [Insert Contact Email].
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Updates to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated through email or website notifications.
9. Contact Us
For questions or concerns regarding this policy, contact us at:
Rent Pro Support
– [email protected]
+ (84) 705 404 557
This Privacy Policy is in compliance with Vietnamese real estate laws and applicable international data protection standards.
